Dehradun – In a joint operation, the Uttarakhand Special Task Force (STF) partnered with Dehradun police to shut down a suspected illegal call centre located on GMS Road. Investigators say the outfit used a 32‑slot SIM box to route calls through personal mobiles, sidestepping the legally required 1600‑series helpline.
Seized equipment at Singh Asset Recon Services
The raid targeted the premises of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Officers recovered a DINSTAR 32‑slot SIM box, a stack of 45 SIM cards, a laptop, two routers, two ATM cards and various other electronic devices.
Customer data uncovered
Forensic analysis of the laptop revealed records that appear linked to credit‑card holders from several banks, including SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are currently tracing the source and intended misuse of this information.
Method of operation
According to statements, agents at the centre called individuals while posing as representatives of credit‑card issuers, promoting offers and urging immediate deposits. In many cases, callers allegedly resorted to pressure, threats or intimidation to force victims into revealing personal details or wiring money.
The scheme did not employ the authorised 1600‑series numbers. Instead, each call was funneled through a personal mobile number, a capability enabled by the confiscated SIM box, which masks the true origin of the call.
Workforce and pay structure
Police found roughly 39 young men and women operating on the floor, all compensated on a commission basis for securing “appointments” or “sales” over the phone.
Arrests and legal proceedings
Two senior officials were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged at Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. Authorities are invoking provisions of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.
Ongoing investigation
Investigators continue to scrutinise the seized devices, call logs and customer data to map the full extent of the operation and identify any additional participants.
